As a Personal/Online Shopper, this position allows you the opportunity to be a part of “our great people who care” team here at Raley’s. You will be tasked with selecting quality products, healthy offerings, and “the best fresh products”, for our online shoppers. To be successful in this position, you must have great pride in your work, care about what is chosen for our customers, and be quick on your feet to determine substitute products, if necessary. If you want to feed your passion for expanding your food knowledge and serving others, this job may be for you!
Provide high‐quality customer service in accordance with the Raley’s Way.
Accurately select groceries ordered on‐line by customers.
Select the highest quality products for our customers.
Able to meet the production standards for the department.
Able to select substitute products for customers if the ordered item(s) is unavailable and customer agrees.
Bag groceries in plastic, re‐usable, or paper bags.
Pack bagged groceries carefully into totes for transportation.
Lift and carry groceries of varying weights.
Select, scan, and pack products from all temperature zones, including products from the aisles on the sales floor and back room
coolers or freezers.
Able to complete daily workload with limited supervision.
Develop and maintain a working knowledge of Raley’s products and offerings.
Adhere to Raley’s dress code policy.
Well organized, able to multi‐task, and work in a fast‐paced environment excellent customer service skills.
Ability to understand and follow instructions, and ability to read, retain and comprehend customer orders, product and customer labels, and Company policies, procedures and guidelines.
Ability to work independently as well as within a large team Selfmotivated and driven to increase knowledge of Raley’s products and share that knowledge with our customers’.
Ability to provide regular and predictable attendance (Team Members may be scheduled to work early mornings, evenings, weekends and holidays and schedules may vary on a weekly basis.)
Ability to comply with workplace conduct standards.
Ability to maintain confidentiality of information.