Merchandising Coordinator

W Sacramento Corporate Office
500 West Capitol Ave
Sales & Merchandising


Under general supervision, to perform a variety of general administrative support and coordination for a department and staff, and to provide administrative support for assigned specialized processes.  Employees in this job classification are responsive to a high volume of customer telephone calls and requests for information.  This job classification requires knowledge of administrative and customer service practices and operations, and the ability to assist in the smooth operation of the office on a daily basis.


  1. * Performs a wide range of administrative support and coordination for assigned department; may support up to several Category Managers or Senior Business Managers.
    1. Types and produces a variety of documents, correspondence, agendas, budgets, mailings, brochures, and presentation materials from rough draft, notes, or general instructions utilizing word processing, spreadsheet, presentation and database software applications. Reviews and proofs outgoing materials and correspondence for consistency and conformance to department procedures.
    2. Maintains staff calendars, arranges meetings, initiates facility set-up, schedules participants, assembles materials, distributes notifications and materials, and prepares agendas. May attend, prepare and distribute minutes of meetings.
    3. Processes and monitors confidential paperwork and records (buying contracts, personnel actions, expense reports, etc.). Maintains departmental files, lists, logs, databases, storage and disposition.
    4. Sorts and distributes mail, ensures timely staff response and/or responds to mail and a variety of inquiries. Acts as an information source related to department operations within established policies and procedures.
    5. Maintains department databases, ensuring accuracy at all times.
    6. Processes purchase orders and/or invoices; researches discrepancies, reconciles invoices and maintains records relating to receipt and payment.
    7. Performs administrative and/or specialized functions for special projects as assigned by department.
    8. Screens telephone calls, vendors and incoming correspondence; personally responds to questions and requests for information from internal and external customers and vendor partners, determines which requests should be handled by supervisor, appropriate staff member or other offices. May compose routine correspondence for self, manager or department staff.
  2. * Administers e-contracts for assigned department.
    1. Communicates electronic deal sheet specifications and e-contracts protocals to vendors.
    2. Approves e-contracts in conjunction with Category Managers.
    3. Verifies and distributes contract details to Pricing Analysts, Replenishment Buyers and Data Stewards and Advertising.
  3. *Coordinates various promotions for Category Managers, including signage requests.
  4. *Coordinates new and discontinued item process for assigned area including communications with vendors, pricers, warehouses and space optimization.
  5. *Proofs ads in conjunction with Category Managers. Communicates ad changes to Advertising department and Data Stewards.
  6. *Prepares various basic reporting and analysis including ad actuals and other sales reporting.
  7. Performs other duties as assigned.
  8. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.



·            High School Diploma or G.E.D.

·            College Degree preferred.

·            Two to four years of work experience.  Retail experience preferred.



·            Knowledge of general office practices and operations; strong customer service skills.

·            Knowledge of business English including vocabulary, spelling, and correct grammatical usage and punctuation.

·            Knowledge of sales and merchandising practices.



·            Advanced personal computer expertise including the ability to operate word processing, calendar, spreadsheet, presentation and database software applications.

·            Proficiency in office equipment operation including multi-line telephones, fax machines, 10-key, copiers, printers, voice mail and e-mail systems.

·            Ability to type with sufficient speed and accuracy to perform job functions as required.

·            Ability to create a variety of documents including memos, reports, spreadsheets, presentations, etc.

·            Basic mathematical skills including addition, subtraction, multiplication, and division; ability to compute rate, ratio and percent.

·            Able to work independently, be flexible in changing work priorities and handle multiple tasks simultaneously.

·            Ability to act in a responsive manner to customer inquiries and requests; refers the more difficult clients or matters as necessary.

·            Ability to communicate effectively both verbally and in writing.

·            Able to maintain effective working relationships.

·            Demonstrated organizational and problem solving skills.

·            Accuracy and a detail orientation required.

·            Ability to maintain confidentiality of information.



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