Who We Are

The Raley’s Companies is a private, family-owned, and purpose-driven retail company headquartered in West Sacramento, CA. Since our founding in 1935, our store operations have grown to include more than 235 locations across four states and four Tribal Nations under eight well-known banners: Raley’s, Bel Air, Nob Hill Foods, Raley’s O-N-E Market, Bashas’, Food City, AJ’s Fine Foods and Bashas’ Diné Market. In addition, The Raley’s Companies bridges the divide between the physical and digital retail experiences through the operation of Apium Logistics, Fieldera and FieldTRUE. Built on a higher purpose, the organization and our over 21,000 employees are committed to quality offerings, exceptional service and doing right by our team members, communities, and planet. 

Today, the Raley’s, Bel Air Markets, Nob Hill Foods and Raley’s O-N-E Market banners carry on Tom’s legacy of innovation by serving as more than grocery stores. Our purpose of changing the way the world eats, one plate at a time, has made Raley’s a trusted source for nutrition and wellness. We strive to enhance transparency and education in the food system to help customers make more informed, healthy food choices. We also serve as the destination for the best fresh products, affordable offerings, and personalized service.

Position Purpose

The Learning Coordinator is responsible for supporting training, onboarding, ensuring compliance and supporting system administration of the Learning Management System (LMS). This role collaborates across the Raley’s Companies to support all areas of the business to complete their learning and development tasks, providing in-person training and facilitation when needed and tracking the completion of compliance courses. In this role, the Learning Coordinator will play a supporting role in The Raley’s Companies long-term plans, including ensuring our teams are able to easily access training and providing perspective about the best way to ensure our teams are efficiently receiving training and upskilling.

• Competitive compensation, paid weekly
• Eligible for annual incentive
• Retirement Savings Plan - 401(k) including company contributions and matching funds
• Tuition Reimbursement for qualified courses
• Scholarship opportunities for continued education
• Medical, dental, and vision insurance for yourself and eligible dependents
• Paid time off
• Family leave and time off
• Life insurance
• Wellness Programs (Raley’s Healthy Lifestyles)
• Flexible Spending Account (pre-tax - commuter, childcare, and medical expenses)
• Health Savings Account
• Corporate store and discount programs (10% off groceries, free items)
• Discounts to amusement parks, gym memberships, mobile phone plans, etc. 
• Employee Assistance Program (free financial, legal, and mental health services)
• Charitable contribution opportunity and volunteer time off and community events
• Onsite pop-up grocery market and all you can eat fruit bar
• Outdoor space with walking path and fitness equipment
• Laptop and mobile device (Mac is an option!) 

The range displayed reflects the range the company reasonably expects to pay for the position. The actual compensation offered to the selected individual(s) will depend on their relevant education, training, or experience, among other bona fide factors.

How You will Make a Difference 

1. L&D (Training Request) Support & Troubleshooting

• Monitors the Training Request email account and provides timely response.
• Reviews incoming communications to determine appropriate responses or actions.
• Provides first-line troubleshooting for LMS-related issues, escalating complex matters as appropriate.

2. LMS Administration & Program Support

• Monitors daily LMS activity and supports routine administration for courses, users, and compliance initiatives.
• Acts as a liaison to users, providing access to courses and answering questions about LMS usage.
• Issues compliance classes each month according to the Compliance Calendar; including setting up course assignment profiles, setting automation rules and communicating to the business each month which courses are due.

3. Reporting

• Generates weekly Learner’s Activity reports that are sent business-wide.
• Acts as the point-person for business requests for reporting in response to audits and inspections.
• Responds to requests for confidential data with accuracy and professional reporting.

4. Compliance & Certification

• Ensures that team members are staying compliant with courses such as PIT, HIPAA, etc. using reporting and The Hive to assign courses as needed.
• Regulates and oversees the Food Safety Certification Program, supporting qualified team members in obtaining the required credentials.
• Serves as a certified proctor for the NRFSP (National Registry Food Safety Program) Food Service Manager exam.

5. Training Design, Facilitation & Onboarding

• Regular virtual and occasional in-person facilitation of courses as assigned.
• Contributes to the organization’s focus on Growth and Transformation by supporting new company-wide initiatives.
• Organizes, schedules, and prepares training materials and presentations (e.g., PowerPoints, manuals, guides).

Education & Experience

High School Diploma or G.E.D and a minimum of two or more (2+) years’ progressive retail experience, or an equivalent combination of education, training, and experience. Food handling experience is preferred.

Required Knowledge 

• General knowledge of store functions and procedures.
• Highly proficient in Office programs such as Word and Excel.

Skills & Abilities

• Ability to work independently and as a member of a team.
• Ability to maintain effective working relationships and customer service.
• Demonstrated written and verbal communication skills.
• Skilled at presenting in-person and in front of groups.
• Demonstrated skills in conducting hands-on training.
• Ability to champion new ideas and initiatives.
• Ability to prioritize work and meet deadlines.
• Demonstrated organizational and problem-solving skills.
• Detail oriented.

Required Certifications

NRFSP proctor certification or obtain within three months of starting the role.

Work Environment

Work is performed primarily in a normal business office environment.  Standard hours are 40 hours per week.  Occasional travel may be required, including overnight stays, when doing in-person training or facilitation.

Permanent residency in California or Nevada is a condition of employment for this position. This means a job offer may be denied or rescinded and, if employed, employment may be terminated if an applicant/team member ceases to reside in California or Nevada. 

Internal Applicants: 
• No disciplinary action during the past 6 months. 
• Your current leader must recommend that you apply for this position and provide endorsement upon request from HR. 
• You must upload a resume and answer all application questions.