Raley's

  • Floral Team Member

    Location
    524 Folsom
    Address
    2760 East Bidwell
    Category
    Store Team
    Department
    Store Operations
    Zip Code
    95630
  • Overview

    If you love the smell of fresh cut flowers and are looking for the opportunity to increase your knowledge about floral products and create beautiful arrangements for customers, then a Floral Clerk position could be for you. In this role, you’ll work with team members to ensure customers have access to their favorite flowers and will assist them in making the best floral selection for whatever their needs may be.

    Responsibilities

    • Providing incredible customer service by pro-actively approaching customers, offering floral suggestions and recommendations suited to their needs answering any questions about products and ensuring they have the knowledge to properly care for their purchases at home.
    • Learn and use design techniques to create floral arrangements for sales floor and special orders, making sure the Raley's floral department is well stocked and customer requests are met.
    • Wrapping flowers for customers, adding personalized touches to bouquets.
    • Seeking to learn about the different varieties of flowers offered in the department as well as techniques for building arrangements and bouquets to grow and develop professionally, being sure to share acquired knowledge with customers.
    • Writing timely accurate orders and setting up the sales floor for show time readiness, coolers and merchandise wall, ensuring the department is well merchandised to showcase high quality, fresh flowers, value added plants and custom arrangements.
    • Taking customer orders for specialty arrangements, being sure to accurately collect information.
    • Working with other team members to maintain the overall appearance of the department, ensuring flowers and plants are watered and look healthy, pulling any product that does not meet Raley's standards of quality and reacting with a sense of urgency to ensure the freshness of the department is always maintained.
    • Properly handling products and using equipment in accordance with safety guidelines, understanding the fragile nature of flowers and plants.

    Qualifications

    Desired qualifications include:

    -             Friendly and customer service oriented.

    -             Customer service, restaurant, barista, food service, grocery or similar experience desired

    -             Self-motivated, with a high attention to detail, quality and presentation

    -             Skills to communicate effectively with coworkers and customers

    -             Ability to work independently, effectively manage time and multitask in a fast-paced environment

    -             Ability to read, understand and follow through on verbal and written directions

    -             Ability to reliably meet required work schedule and adhere to company attendance policy

     

    Employees may occasionally experience the following physical demands for an extended period:

    Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending

     

    Must be 18 years of age.

    For Internal Transfers/Promotion Candidates:

    1. No disciplinary action during the past 6 months
    2. Your current leader must recommend that you apply for this position and provide an endorsement upon request from HR.
    3. You may be asked to accept a part-time position if that is the only position available

    Options

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